Business Services Blog

Posted by juliekittredge on 06/26/14
Have you ever wished you could try your hand at small business ownership? Do you have a business idea, but you’re not sure where to start? Come meet with one of our Business Specialists. We meet with local business owners at every stage of business from just getting started to established companies. We help businesses find their target markets using library databases and share other resources outside of the library that can best help your business grow.  It just takes making the decision to go for it, and taking one step at a time. Some of our appointment topics have included, Facebook for business, Twitter, Pinterest, Etsy, Wordpress, Instagram, LinkedIn, getting a domain, Reference USA databases, referrals to our digital services help desk, studio resources, and other organizations that help small business owners succeed beyond the start-up.
There are loads of resources available to help small businesses succeed. You just have to ask! There is no time like the present to start your dream business!
Let us know how we can help you – make your personalized appointment here
Posted by juliekittredge on 06/18/14
Once in a while, Business Services attends chamber networking events where a speaker will teach their tips according to their expertise. Today we learned a few things about networking that might help you as you build your business and circle of influence.
1) Always wear your name tag on the right side. This makes it easier to see your name as you shake hands and make introductions.
2) Go into a networking event with specific goals in mind. This might include meeting 3 new people you've never met before, or getting the name of two business contacts from those who might be able to recommend a connection related to your specific audience.
3) Listen to people and ask questions when you meet them so that their introduction will be memorable.
4) Write notes about them on the back of their business card to help you remember your contact when you go to strategically follow up.
5) Make sure your business card is made of a material that takes to writing notes on it as well.
6) Use props to help make your introduction memorable.
7) When networking in a group, make sure you are standing in a "V" shape as opposed to a closed circle so that it encourages other's to enter the group.
Those are just a few of the take-aways from today's event. Check out the networking groups in your area and be intentional, you never know what kind of connection you will make!
Posted by businessservices on 06/10/14
Your business reputation is as important as your brand and business plan. To learn more about managing your business reputation online using websites Google+, Yelp, Facebook pages, Twitter and Google alerts view the presentation below. Arlington Heights residents or businesses can schedule an appointment with the Business Services staff for assistance with managing your business online, social media, library resources and more.
Posted by juliekittredge on 06/05/14
Did you know the library has many different resources that can walk you through the steps of starting a business?
Gale Courses has several 6 week classes that can take you from starting your business, to marketing, to management and leadership. Check them out! (You must have a personal or business library card in order to access).
Our Treehouse database has a business track as well. You can take as many or as few of the tracks as you like.
(Must have a personal or business library card in order to access).
Our calendar of programs will help you in any growth phase of your business. Next week our Business Bytes will be all about how you can manage your business reputation online. You can choose to come Monday evening or Tuesday morning, this program is open all business owners.
And as always, Shannon and Julie are always available for one-on-one appointments to help you navigate social media or the databases for your business.
Posted by juliekittredge on 05/27/14
Instagram is a great little tool that can be used creatively to drive traffic to your website or other social media platforms. If you weren't able to join us this morning, here are the presenation slides for your reference and to use the links provided during the class time.
As always, if you need additional help specifically for your business, we love to meet one-on-one with our local business owners. Request an appointment here!
Posted by juliekittredge on 05/22/14
Thanks to those who came out to our Business Book discussion last night. Our Slight Edge conversation uncovered many interesting thoughts about how our small daily choices and disciplines make a huge impact on our future success or failure.  That our philosophy about life is a critical piece to our success. So is taking responsibility (rather than blaming others) for the direction and results of our own lives, and knowing the habits we create will compound over time either positivly or negatively even if we don't see results immediately. Will we be the 5% who succeed? Or the 95% who fail at leaving a meaningful legacy when we get to our last days. All of it provided good food for thought.
Throughout our discussion there were other books mentioned for recommended reading, and they happen to be in our collection! Looks like they are popular books as they are all checked out!
Watch the calendar for our next Business Book Discussion on Wednesday, October 15th, we'll be discussing It's Your Business: 183 Essential Tips That Will Transform Your Small Business, by J.J. Ramberg. Books will be available in July.
Influence : The Psychology Of Persuasion (
Posted by juliekittredge on 05/19/14
This Wednesday is our last Business Book Club until October. Come join us for networking and discussion at Armands Pizzeria. We will be discussing The Slight Edge, by Jeff Olson. It's a great book that teaches a simple lesson about how our small daily choices have a profound effect on our ultimate success or failure. Sign up here so we know to expect you!
Posted by juliekittredge on 05/15/14
We have a new online learning resource that we want to feature! Treehouse: Online Training is a database full of video based lessons. You can choose to learn using pre-defined tracks (i.e. Web Design) that will guide you through a specific collection of lessons, or you can pick and choose your courses in a self-guided manner. The Business topics include SEO, How to Write a Business Plan, How to Build your Business, Blogging, Social Media Strategy, and more! Other courses include learning web design, coding, mobile app development and more. Earn points/badges to track your progress and create a showcase for potential employers. AHML cardholders only. Treehouse provides work spaces allowing you to practice what you're learning in a hands on space, such as the web design, html coding, and more. Check it out along with our other online learning resources here!
Posted by businessservices on 05/14/14
Social media is an important platform for business visability and relational marketing. Facebook and Twitter are 2 giants of the social media world, to learn more about using these tools in your business marketing view the PowerPoint below and schedule an appointment with Business Services staff for further assistance.
Posted by juliekittredge on 05/06/14
If you are involved in helping job seekers, then you will find these new Plunkett
ResearchOnline videos to be great tools. 
Jack Plunkett has created a three-part video series on his well known "7 Keys to
Employment Research."  This shows people in the job market, from recent grads
to experienced workers,how to use readily available tools to conduct their own
research on prospectiveemployers. One of his main ideas is that you can perform
much better in a job interview by using Plunkett Research material and other
resources to prepare beforehand. At the same time, knowing these 7 Keys can
help a job seeker target the best potential employers.
To use the videos, log into Plunkett Research Online
( From the top of the home page, go to
the Job Seeker Resources & Tools icon. Then click on the Video icon as shown
in the screen shots below circled in red.
Videos for Job Seekers
Videos for Job Seekers
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If registration for this event is full, you will be placed on a waiting list. Wait listed registrants are moved to the confirmed registration list (in the order of registration) when cancelations are received. You will receive an email notification if you are moved from the wait list to the confirmed registration list.

6.012 Patron-Generated Content

The Library offers various venues in which patrons can contribute content that is accessible to the public.  These include, but are not limited to, blogs, reviews, forums, and social tagging on the Library’s website and catalog.  Any instance in which a patron posts written or recorded content to any of the Library’s venues that are accessible to the public is considered “patron-generated content” and is subject to this policy.
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Patrons are liable for the opinions expressed and the accuracy of the information contained in the content they submit.  The Library assumes no responsibility for such content.
The Library reserves the right not to post submitted content or to remove patron-generated content for any reason, including but not limited to:
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